Frequently asked questions

Orders & payment

How do I pay?

We currently offer cash on delivery nationwide. Online payments are coming soon.

Will you confirm my order?

Yes. After you order, our team will call or message you to confirm before dispatch.

Delivery

How long does delivery take?

Standard delivery takes 3–5 business days; express takes 1–2 business days. See our shipping policy.

How do I track my order?

Use Track order with your order number and email address.

Returns

Can I return an item?

Yes — see our returns policy for details.